Impact of E-Training Quality on the Sustainability of the Corporate E-Training Programmes: A Conceptual Review
DOI:
https://doi.org/10.62338/n3dwz926Keywords:
E-Training Quality, Sustainability of E-Training, Corporate E-TrainingAbstract
Technology has profoundly transformed corporate training practices within organizations. A significant impact was seen in training practices managed by Human Resources (HR), leading to altered organizational training cultures and emphasizing the need for new approaches. The transition from traditional to e-training methods has yielded considerable financial and non-financial benefits for organizations. However, it is of utmost importance to ensure the sustainability of corporate training programs alongside these benefits. This conceptual review examines the impact of e-training quality dimensions and the sustainability of corporate e-training programs, highlighting key factors influencing their continued adoption and effectiveness. The study synthesizes existing literature, drawing on frameworks such as Information Systems Success (ISS) Model and Perceived Value Theory, Stakeholder Theory and the Social Cognitive Theory, alongside concepts from sustainability science, to evaluate relevant quality indicators within the sustainable e-training programmes. The review identifies core e-training quality factors, including learner quality, instructor quality, information quality, system quality, and institutional quality as crucial to employee engagement and knowledge retention. It also reveals a significant gap in the integration of e-training quality models with corporate sustainability in the current literature. The sustainability of corporate e-training programmes core factors including equal training opportunities, long-term oriented training, an integrated approach to training, a focus on well-being, environmentally-oriented training, and team building . Key academic databases were used, including; JSTOR, Taylor & Francis, Emeralds, Oxford Journals, Science Direct, Google Scholar and reviewed 100 paper from 2005 onwards. The paper proposes a conceptual framework linking e-training quality dimensions to the sustainability of e-training programme outcomes. In this framework, e-training quality is identified as the independent variable, while the sustainability of e-training programmes serves as the dependent variable. Learning organisations and technology self-efficacy function as moderating variables, and perceived value of e-training act as the mediating variable. The literature suggests that the proposed variables are interrelated; however, these relationships have not yet been empirically tested. The study calls for empirical validation and further research to explore how these factors interact across diverse corporate contexts.
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